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The Small Print. . .
Terms & Conditions
Nobody really likes pages and pages of 'small print' with
complicated jargon & hard to understand phrases. However sadly these
days they are a fact of life. Here at the Padarn Lake we have done
our best to keep it all to a minimum, but the following terms should
be read & understood as by making a booking with us, you are
agreeing to be bound by these terms and conditions.
Reservations
To book a room, we must have credit card details. This shall include
the card number, expiry date, start date (if applicable), issue
number (if applicable), CVC code, billing postcode, house number,
card holder name & issuing bank. The card shall be checked but we do
NOT charge the card in advance unless there is a breach of the
cancellation policy detailed below
On advice from the Police, internet bookings cannot be secured
against a cheque.
Liability
You shall be liable for any damage caused to any part of the hotel
and grounds or equipment by any person invited by you or on your
behalf. The hotel shall not accept liability in respect of any loss
or damage to articles brought into the hotel or to vehicles left in
the car park.
Cancellation & Curtailment
All bookings (except special offers which have their own, stricter
cancellation policies) are governed by the main hotel cancellation
policy.
Credit Card Secured Bookings
In the event of a cancellation more than seven days in advance, the
hotel will cancel the booking with no financial penalty providing
notice is received at least seven days in advance of the first
nights stay.
In the event of a cancellation less than seven days in advance, a
charge equivalent to the total firsts nights booking shall be
charged to the card on record as a cancellation fee. This means that
if the stay was for (say) three nights, you would be charged for the
first night only. However if the stay was for just one night, you
would still be charged for the one night.
Cheque Secured Bookings (available by telephone & post
only)
Any bookings secured with a cheque shall require a cheque to the
value of one nights accommodation (or more if you are booking for a
period that requires more than a one night stay - see below) in
advance. The cheque deposit is NON REFUNDABLE at any time.
All Bookings
Some periods require a minimum stay of two or three nights. If you
cut your break short during one of these periods, you shall still be
charged for the full minimum period. This means that if the stay was
for (say) two nights and the minimum booking was two nights, even if
you only stayed one night you would still be charged for two nights.
Nobody likes to pay cancellation charges, particularly if the reason
for cancelling is for some kind of emergency, so for this reason we
STRONGLY advice taking out ADEQUATE TRAVEL INSURANCE to cover you
for this unfortunate event.
Check In & Check Out Times
Your room will be ready for you to check in to by 3.00pm. If you
arrive earlier than this, we will try our best to accommodate but
this cannot be guaranteed.
Check out time is 10.30am on the day of departure. We will try and
be flexible on this if you tell us and we can accommodate, however
if you check out later than this but before 1.00pm we reserve the
right to charge the equivalent of an extra half day's date. If you
check out later than 1pm, you shall be charged for a full extra days
stay.
Alcohol
Any form of intoxicating liquor must not be brought onto the
premises without prior consent of the management. A corkage may be
charged in certain circumstances.
Smoking
Padarn Lake hotel is s strictly TOTALLY NON SMOKING venue. Smoking
is prohibited anywhere in the building, including all guest
bedrooms. If you are not happy with this, please DO NOT BOOK! If you
smoke in in the building, you shall be charged a non negotiable £100
per night supplement for deep cleaning etc. Please remember that
Wales went non smoking on 2nd April 2007 and as such it is illegal
to smoke in any public place and penalties are very strong and
rigorously enforced. You might set off the fire alarm and you may
also be asked to leave the premises immediately, any time of day
or night.
Keys
Please take good care of your room key. If you loose the key, we
have to change the locks and you shall be charged £75 towards our
costs of doing so.
Ownership
Padarn Lake Hotel is a trading name for Padarn Leisure LLP.
Registered address at Office 6A, Popin Business Centre, South Way,
Wembley, Middx, HA9 0HF. Registered Company Number: OC320662. VAT
Registration Number GB 882 6755 76.
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